Systems with IBM technology means a higher level of quality. For quality repair and maintenance service to match, turn to Rapid Tech Now. Our expert technicians are trained to manage even the most delicate infrastructures, providing you with swift repairs for minimal down time. Enlisting the help of a specialist for your IBM third party maintenance will ensure that your expensive equipment is well protected.
Services We Offer
We know how vital it is to get a failed system running quickly. That’s why we offer our outstanding customer service and support 24 hours a day, 7 days a week, 365 days a year. Our services are available worldwide, with expert technicians available for field work who can provide support within 4 hours of your call.
With Rapid Tech Now's IBM third party support, you will get:
• Tailored SLAs to optimize repairs and response for all your equipment
• Certified operating system tech support
• Enhanced service contract, IT asset, and service incident management through our web-based app
• Savings of up to 50% or more on IBM product families like zSeries®, pSeries®, iSeries®, xSeries®, and most peripherals
No Warranty? No Problem
When your warranty lapses on important hardware, that’s when our services really become valuable. Once the manufacturer no longer supports your devices, Rapid Tech Now steps in and picks up where IBM leaves off. You’ll find we have a cost-efficient support model that provides you with the savings you want and the expert help you need.